8 - D
8D problem solving method purpose is to identify, correct, and eliminate recurring problems. By implementing 8D problem solving method you will avoid the unnecessary extra costs, product recalls, customer complaints and many other problems.
8-D method inside QUAMA offered us a whole new world of managing complaint of our clients. Inside of the company, this field became much more organized, transparent and on top of everything, efficient! We managed to make an optimised system of how to take care of our clients and this had an enormous impact on the customer satisfaction of the customers. At the same time, the number of complaints lovered drastically.